One of our clients is seeking to recruit an experienced and aspiring Product Delivery Manager on a full-time basis.
Ensures vision, mission and objectives are understood by everyone on the team.
Fosters a culture of ownership and self-organization within the team. Objectives and Key Results (OKRs) define the destination for each quarter – it is up to the team, facilitated by the Product Delivery Manager, to chart their path to that destination.
Supports and facilitates the team to practise dual-track agile – product discovery and product delivery – encouraging the early involvement of team members in the process of product discovery (such as in user interviews or running experiments) and building a validated product backlog.
Coordinates and facilitates key team meetings including product discovery sessions, sprint planning, DSUs, sprint retros and OKR check-ins. Ensures meetings are effective and that they yield the expected value, rather than just going through the motions.
Supports the product owner in (i) building a high-value product backlog, ensuring that the product backlog refinement process is well understood by both PO and team, and facilitating effective collaboration between the PO and the team; (ii) processing inputs and managing the size of the product backlog; and (iii) defining the scope of an upcoming sprint by identifying and prioritizing the most valuable items in the product backlog.
Dedicated to the team’s speed of delivery, driving removal of impediments which slow it down – across all functions within the team, ranging from Dev and QA to Design, Content or SEO – while understanding the importance of not necessarily removing such impediments on behalf of the team.
Helps the team implement best practices and relentlessly improve on them – again, across all functions within the team – be it best agile practices, best engineering practices such as test automation, or best SEO practices such as optimized page load speed and good use of hreflang tags.
Motivates and encourages the team to have effective retrospectives, ensuring that retros are a safe space rather than a forum for playing the blame game, and utilizing different retro formats to maintain interest. Ensures action items arising from retros are appropriately followed up to closure.
Recognizes that different stages of an agile team’s development require different approaches: some, teaching; some, coaching; and some, mentoring.
Takes appropriate and effective action to address counterproductive behaviours from any team member.
Pushes the boundaries beyond a particular flavour of agile – be it Scrum, Kanban, ScrumBan or other – guiding the team through their journey of experimentation towards what works best for them to achieve their goals. We are framework agnostic.
Helps create, track and report performance metrics for the team/s and, most importantly, takes action based on them. The Product Delivery Manager is expected to apply method towards digging into what is behind these metrics and driving the necessary changes for the team to improve relentlessly.
Identifies anti-patterns as they emerge within the team, leads the team away from such anti-patterns if they occur, and guides the team towards avoiding them in the first place where possible.
Contributes towards driving forward Agile, translating best practices into actionable recommendations, socializing Agile and advancing its adoption in the organization.
Excellent written and verbal communication skills in English.
Passion and enthusiasm to innovate, iterate and be an agent of change in an incredibly fast paced industry.
Established team leadership skills that focus on inspiration and influence.
Prior experience leading one or more cross-functional teams desired; experience as a Scrum Master or Agile Coach would be an asset.
Experience working in a Digital Marketing, SEO driven environment, coupled with a good understanding of the software development lifecycle, good engineering practices and delivering quality products would be ideal.
Possesses a good grasp of, and able to concretely apply, a variety of team models and facilitation techniques.
Curious, well read in Agile and a range of associated topics including modern Product Management, keeps abreast of new and emerging methods, and quickly learns and applies new approaches with rigor.
Familiar with the Shu-Ha-Ri method of learning new techniques.
Extensive experience working with agile teams; a strong grasp of the fundamentals of Scrum and Kanban is a must, even though they might not be applied in their canonical form.
Be a good team player and work well with others
Meticulous with a keen eye for detail
Excellent problem-solving skills, improvisational and creative solutions with a can-do attitude