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Head of Onboarding

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One of our clients is seeking to recruit an experienced and aspiring Onboarding Manager on a full-time basis.

Responsibilities:

Be the end to end point of contact and project manager for onboarding new clients.

Be the "spider" in the overall onboarding spiderweb, facilitating communications, ensuring strong procedures and manage the overall process of onboarding clients which includes multiple departments, including: Technical integrations, QA testing, Sales, Account Management, Marketing & crm.

Coordination of the company's products integration processes front and back end, with all involved internal departments, partners and customers

Act as the main technical point of contact for the company's partners throughout the entire integration process and after launch

Technical integration of new and existing customers onto the company's Live Casino products & solutions

Coordinating and working closely with key internal stakeholders to improve transparency and progress of projects including developers, project managers and account managers

Ability to deliver projects within the constraints of schedule and scope

Constantly identifying opportunities for improvement

Requirements:

Previous experience with integrations for a live casino or casino provider within the iGaming industry

Knowledge and understanding of how the live casino vertical works (B2B)

Strong technical experience in development, project management and integration

Ability work effectively individually and as part of a team

Ability to deliver in accordance to strict time scales and under pressure

Good communication and strong relationship building skills

Highly motivated with a positive attitude

Skills:

Be a good team player and work well with others

Meticulous with a keen eye for detail

Excellent problem-solving skills, improvisational and creative solutions with a can-do attitude

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  • Job reference
    1582/20
  • Country
    Malta
  • Closing date
    2020-07-31
  • Primary job focus
    Project Management
  • Job type
    Full Time
  • Status
    Position Opened
  • Salary: 50000 - 60000
address

Malta Office

183 Constitution Street,
Mosta MST 9054, Malta

T : +356 2339 0100

address

Brussels Office

Rond Point Schuman 6
B-1040 Brussels, Belgium

T : +32 2234 7791