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Customer Service Officer (Front Office)

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One of our clients, a leader within the financial services industry, is seeking to recruit a Customer Service Officer (Front Office) on a full-time basis.

Responsibilities:

Assists in the servicing of walk-in customers

Updating and amending client details 

Providing product information to clients and responding to their queries.

Promoting new products

Providing quotations for a new policy and completion of necessary paperwork if sales is included

Administers a policy’s process as appropriate 

Handling all calls and emails from clients, customer complaints and resolution thereof.

Requirements:

A level standard education;

1+ year experience in a similar role;

Experience in insurance would be considered an asset;

Excellent verbal and writing skills in English and Maltese.

Skills:

Meticulous with a keen eye for details

Sound knowledge of Microsoft Office applications

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  • Job reference
    C5571/20
  • Country
    Malta
  • Closing date
    2020-03-31
  • Primary job focus
    Insurance
  • Job type
    Full Time
  • Status
    Position Opened
address

Malta Office

183 Constitution Street,
Mosta MST 9054, Malta

T : +356 2339 0100

address

Brussels Office

Rond Point Schuman 6
B-1040 Brussels, Belgium

T : +32 2234 7791