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Customer Service Officer

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One of our clients, a leader within the financial services industry, is seeking to recruit a Customer Service Officer on a full-time basis.


Reconciliation of payments received in bank accounts;

Handling all service calls and emails from Banks and intermediaries;

Processing of action related to policies such as refunds, top-ups, alterations, premium payment, policy revival etc;

Coordinate with IT Unit and process as appropriate issuance of notifications and valuations;


Minimum A level standard education;

1+ year experience in a similar role;

Experience in insurance would be considered an asset;

Excellent verbal and writing skills in English and preferably Maltese.


Meticulous with a keen eye for details

Sound knowledge of Microsoft Office applications

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  • Job reference
  • Country
  • Closing date
  • Primary job focus
    Customer Care / Service
  • Job type
    Full Time
  • Status
    Position Opened

Malta Office

183 Constitution Street,
Mosta MST 9054, Malta

T : +356 2339 0100


Brussels Office

Rond Point Schuman 6
B-1040 Brussels, Belgium

T : +32 2234 7791