One of our clients, a leading provider of Industrial Goods and Services, is seeking to recruit a full-time Front Office Agent.

Responsibilities:

Handle incoming calls and provide information to caller inquiries;

Screen and transferring calls to the appropriate person or department

Greet visitors and guide them where they need to go;

Accept and organise deliveries;

Handle the daily mail and distribute accordingly;

Manage the Company car fleet (incl. insurances, inspections, claims, traffic fines etc.);

Monitor the upkeep of the facilities and report accordingly any faults;

Register drivers details;

Provide assistance during meetings (incl. preparing the boardroom, refreshments, etc.);

Schedule appointments or request quotations (where required) on behalf of Head of Departments;

Requirements:

Minimum of 3 years experience in customer care/call centre or similar environment;

Excellent written and oral proficiency in both English and Maltese;

Strong proficiency with the Internet, Microsoft Office and electronic devices;

Skills:

Professional with a positive ‘Can Do’ attitude 

Organised, and can work independently;

Meticulous with a keen eye for detail

Proactive and takes initiative