One of our clients, a leading provider of Industrial Goods and Services, is seeking to recruit a full-time Repairs Supervisor. Reporting to the After Sales Manager your responsibilties will include:
Establish effective working relationships with customers and technicians.
Ensure that Company services are provided to the highest quality and standard by conducting random inspections regularly on after routine service.
Act as the link between the repairs team and the Company’s management.
Provide detailed schedules of the work in progress where required and provide feedback accordingly to facilitate planning
Oversee and assist the Repair technicians during ‘on call duty’.
Build positive relationships with customers, apply excellent customer care at all times and oversee the preservation of both the clients’ and company’s property and equipment.
Follow all company’s filed procedures and protocols.
Be aware of and implement any health and safety issues; also understand appropriately ergonomic techniques
Minimum of 3 year experience in a similar role within a technical industry preferably in a customer oriented environment.
Preferably MQF Level 5 Diploma or MQF Level 4 Certificate in Electrical / Mechanical subjects
A valid driving licence.
Excellent written and oral proficiency in English and preferably also Maltese.
Strong proficiency with the Internet, Microsoft Office and electronic devices.
Conducts a professional behavior with a positive ‘Can Do’ attitude.