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Assistant Technician

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Paragon Europe is looking to recruit an Assistant Technician for one of our clients who is a leader in the services industry on a full-time basis.

Primary Purpose: To assist the technician in any installations and fault finding 

Duties & Responsibilities:

Test, wire and assist the technician in charge in commissioning systems, close job cards and calls as per Company standards and clients requirements

Assist in ensuring that all equipment required is according to the job card, client exigencies and system limitations

Compile timely and proper documentation for any service and installation conducted by completing necessary forms, reports, logs, and records as per departmental procedures

Make recommendations for improvements and upgrades to clients on site and pass on proposals to sales executives

Make proper use of the field automation systems

Cooperate with the technical team and share information across the organization by using the right communication flows

Apply appropriately mannered communication skills with clients, colleagues and superiors

Comprehend customer requirements, provide high-quality service and customer support during site visits

Build positive relationships with customers, apply excellent customer care at all times  and oversee the preservation of both the clients’ and company’s property and equipment

Be aware of electrical, mechanical and chemical health and safety issues; also understand appropriate manual handling techniques

Attend any training provided by the Company and sit for the respective assessments accordingly

Maintain customer’s trust relationship by keeping service information confidential

Follow all company’s filed procedures and protocols

Any other duties as may be necessary from time to time

 

Attributes

Possess good communication skills

Meticulous attention to detail 

Demonstrate confidence in his/her ability

Hold a respectful, courtesy and a positive attitude

Ability to troubleshoot, test, repair and service technical equipment

Familiar with mobile tools and applications

 

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  • Job reference
    C2835/19
  • Country
    Malta
  • Closing date
    2019-05-15
  • Primary job focus
    Skilled Work
  • Job type
    Full Time
  • Status
    Position Opened
  • Salary: 12000 - 14000